Introduction
This is a programme for participants to learn more about ethical and professional standards in Financial Market industry. This programme aims to equip financial representatives with the requisite knowledge of the ethical and professional standards, including knowledge for financial Reps to enhance their understanding of fundamental ethical practices in their sales interaction with clients, in relation to the regulatory framework and workplace practices.
Programme Objectives
- Understand the importance of Ethics in today’s landscape
- Understand the difference between Compliance and Ethics
- Define Moral Issues and Motivation for Ethical Professionalism
- Understand the framework and identify obstacles for Ethical Decision Making
- Understand the Ethical Culture and Codes for Ethical Standards
- Identify the best practices for marketing financial products
- Understanding the practical applications of Ethical Standards
Learning Outcomes
- Recognize ethical issues in financial representative landscape
- Go beyond compliance for ethical practices
- Recognise moral issues and be motivated to practice ethical standards
- Make decision based on a structured process, avoiding obstacles and pitfalls
- Embrace the ethical culture through established code of ethical and sales practice for the financial advisory business
- Market financial products ethically and with full disclosures and ability to apply ethical skills to sales practice
Programme Structure
- Designed for representatives to enhance their understanding of fundamental ethical practices in their sales interaction with clients, in relation to the regulatory framework and workplace practices
- This is an E- Learning programme (3hrs) / Multiple Choice Questionnaire (MCQ) Assessment (1hrs). Total 4 hours
- Upon successful completion of the programme, representatives would be eligible for the 4 hours CPD requirements, under the MAS Guidelines
- Course will be conducted in English language
Target Audience
Designed for financial representatives to enhance their understanding of fundamental ethical practices in their sales interaction with clients, in relation to the regulatory framework and workplace practices
Practitioners in the following Sectors:
- Anti-Money Laundering
- Banking
- Capital Markets
- Financial Services
- Priority Banking
- Relationship Management- Retail Banking
Training Focus
- Financial Industry Developments
- Functional Competencies
Competency Level
- Level 1 & 2
The course content is divided into several topic areas;,
- Overview of Ethics in the Financial Advisory Context
- Ethics & Compliance
- Moral Issues and Motivation to Ethical Practice
- Ethical Decision Making Process & Obstacles
- Building an Ethical Culture
- Code of Ethical Practice – Professionalism
- Code of Sales Practice- Sales Advisory Process
- Ethics in Marketing & Business Conduct Practices
- Today’s Selling Environment for Ethical Standards
- Case Studies
This programme is recognised under the Financial Training Scheme (FTS) and is eligible for FTS claims subject to all eligibility criteria being met.
Please note that in no way does this represent an endorsement of the quality of the training provider and programme. Participants are advised to assess the suitability of the programme and its relevance to participants’ business activities or job roles.
The FTS is available to eligible entities based on the prevalent funding eligibility, quantum and caps. FTS claims may only be made for recognisedprogrammes with specified validity period. Please refer to www.ibf.org.sg for more information.